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Data Protection & Privacy

Privacy Policy

Last Updated: August 2026

Statutory Privacy & Data Protection Framework

This Privacy Policy is framed in view of the Information Technology Act, 2000 read with Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021.

1. Introduction

1.1. Make Loan Eazy recognizes the importance of protecting your privacy and is committed to maintain the confidentiality, integrity and security of all information of our users. This Privacy Policy describes how Make Loan Eazy collects and handles information collected and/or received from you via the use of makeloaneazy.com and its related sub-domains, sites, services, tools and associated mobile applications (collectively, the "Platform") owned, managed and operated by Make Loan Eazy, with its office at LG-1330 Sec-46, Gurgaon, Haryana (hereinafter referred to as "we", "our", or "Make Loan Eazy") and by "you" we refer to the users of the Platform.

1.2. The Platform is an online portal committed to respecting your online privacy and recognizing your need for appropriate protection and management of any information you share on the Platform.

1.3. By accepting this Policy, you understand and agree to the collection, use, sharing and processing of Information as described herein. If you provide Personal Information about someone else, you confirm that such person has consented to the sharing and use of such information.

1.4. If you are unwilling or unable to be legally bound by this Policy, please do not use the Platform. You cannot accept this Policy if: (a) you are not lawfully entitled to use the Platform or (b) you are not of legal age (18+) to form a binding agreement.

2. Scope & Legal Binding

2.1. This Policy is an electronic record in the form of an electronic contract formed under applicable law (including the Indian Contract Act, 1872) and does not require any physical or digital signatures.

2.2. Make Loan Eazy collects and processes your usage data, personal data, and financial data carefully, only for the purposes described in this Policy and only to the extent necessary within the scope of applicable legal regulations, ensuring ethical, compliant handling adhering to best industry practices.

2.3. This Policy may be amended/updated from time to time. Any changes will become effective upon posting of the revised Policy on the Platform.

3. Consent & Partner Lending Disclosures

3.1. By using the Platform, you expressly consent to Make Loan Eazy's collection, use, and disclosure of your usage information, Personal Information, and financial information in accordance with this Policy.

3.2. By consenting to this Privacy Policy, you acknowledge and agree that Make Loan Eazy may, after your explicit agreement to view eligible offers, automatically submit your provided information to associated RBI-regulated lenders to pre-qualify you as an applicant.

3.3. Credit Bureau Consent: You hereby consent to (a) Lenders retrieving your credit score from third-party credit bureaus (CIBIL, Experian, Equifax, CRIF Highmark) for evaluating eligibility; (b) Lenders sharing your credit score with Make Loan Eazy; and (c) Make Loan Eazy sharing transaction and profile information with authorized affiliates and partner Lenders.

4. Types of Information Collected

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we collect and process the following categories of information:

• Personal Information:

First and last name, physical address, mobile number, date of birth, age, gender, email address, educational/professional qualifications, Permanent Account Number (PAN), Aadhaar / Unique Identification data, driving license, and passport copies.

• Business Information:

Entity name, registration type, incorporation date, registered address, CIN, company PAN, director names, and business bank account/financial details.

• Non-Personal & Usage Information:

Browser type, referring URL, ISP, operating system, IP address, device identifiers, session timestamps, and navigation paths.

• Credit Information:

Consumer credit scores, repayment history, existing credit lines, and reports sourced directly from authorized credit information companies (CIBIL, Experian, Equifax, CRIF Highmark) pursuant to your express authorization.

5. Mode of Collection & Cookies

We collect information when you register, verify mobile OTP, fill loan inquiry fields, interact with support, or participate in surveys. We and our analytics partners utilize cookies, pixel tags, and session tokens to maintain your login status, remember preferences, and evaluate website performance.

6. Purpose & Use of Information

We use your Information to: (a) facilitate and match you with partner loan products; (b) verify identity and assess preliminary creditworthiness; (c) communicate application updates and service notices; (d) detect and prevent fraud or abusive activity; (e) comply with statutory and regulatory reporting mandates; and (f) recommend customized financial offerings.

7. Information Sharing & Disclosures

We do not sell, rent, or trade your personal data. We disclose information strictly on a need-to-know basis:

  • To RBI-regulated banks, NBFCs, and lending partners to process your loan applications.
  • To verified cloud hosting, analytics, and SMS/communication gateway providers bound by strict confidentiality.
  • To law enforcement, regulatory bodies, or judicial authorities when required by subpoena, court order, or applicable law.
  • To successor entities in the event of a merger, acquisition, or corporate reorganization.

8. Cookie Management

We deploy essential session cookies (authentication), preference cookies (custom configurations), and analytics cookies. You can manage or disable cookies via your browser settings; however, disabling essential cookies may impact platform functionality.

9. User Rights & Consent Withdrawal

You have the right to review, update, or rectify your Personal Information submitted on the Platform. Where processing is based on consent, you may withdraw your consent at any time by sending a written request to contact@makeloaneazy.com. Upon withdrawal, we may restrict access to services requiring that data.

10. Data Security & Retention

We implement industry-standard physical, technical, operational, and administrative safeguards (including 256-bit SSL encryption, firewalls, and strict role-based access control) to protect your information against unauthorized access, loss, or misuse. Account access is safeguarded by OTP / password authentication.

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, or as mandated under Indian banking, taxation, and anti-money laundering regulations.

11. Protection of Minors

The Platform is strictly intended for individuals 18 years of age or older. We do not knowingly collect personal data from minors. Any account registered by a minor is subject to immediate termination.

12. Limitation of Liability & Force Majeure

Make Loan Eazy shall not be liable for any indirect, incidental, or consequential losses, or for any unauthorized access or loss attributable to a Force Majeure event (including acts of God, cyber-attacks beyond reasonable security, infrastructure failures, or government directives).

13. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and SPDI Rules, 2011, the details of the designated Grievance Officer for digital lending-related issues are provided below:

Grievance Redressal Officer
Make Loan Eazy
LG-1330 Sec-46, Gurgaon, Haryana
+91 9266961818
Complaint Type: Digital Lending-related complaints / data privacy queries

14. How to Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Make Loan Eazy
LG-1330 Sec-46, Gurgaon, Haryana

Representative Example of Loan Terms & APR Disclosure

Borrow between ₹1,000 – ₹10,00,000 with interest rates starting from 10.99% p.a., and repayment terms starting from 1 month up to 60 months. As an illustrative example, the total cost of borrowing a ₹50,000 unsecured personal loan at 10.99% per annum for 24 months is ₹55,923.83, resulting in a monthly EMI of ₹2,330.16. Additional administration / processing fees may apply and vary by lender.

Annual Percentage Rate (APR), loan term, and monthly payments shown are estimated based on information you provide and data made available from our partner lender network. Terms are subject to final credit underwriting and approval by the lending partner.

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